Ship to multiple addresses
Send frames to different locations in one order, completely free.
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Preload Your Frame With Photos
Every Family Frame can be preloaded with your favorite memories before it ships. When the frame arrives, all your loved one has to do is plug it in and see your family's faces right away. That feeling is why we do this.
How It Works
1
Place your order
Choose your frame(s) and checkout as normal. Preloading images is easy, even when shipping to multiple addresses.
2
Check your email
Shortly after your order confirmation, you'll receive a separate email with a personalized upload link for each frame in your order.
3
Upload your photos
Select up to 500 photos from any device. You can upload photos across multiple sessions within your 3-day window.
4
We handle the rest
We load your photos onto the frame and ship it within 4 business days of placing the order. When it arrives, it's ready to go.
Things to Know
You have 3 days.
Your upload window opens the moment your order is placed and closes 3 days later. We'll send you a reminder when you have one day left. After that, your frame will ship like normal.
Your upload window opens the moment your order is placed and closes 3 days later. We'll send you a reminder when you have one day left. After that, your frame will ship like normal.
It's completely optional.
If you don't upload photos, your frame ships like normal and photos can be added later through the app. Preloading is just a way to make the unboxing experience even more special.
If you don't upload photos, your frame ships like normal and photos can be added later through the app. Preloading is just a way to make the unboxing experience even more special.
Your photos are private.
Photos are used only to preload your frame and are permanently deleted from our systems within 48 hours of shipping. We never share, sell, or use your photos for any other purpose.
Photos are used only to preload your frame and are permanently deleted from our systems within 48 hours of shipping. We never share, sell, or use your photos for any other purpose.
Works with any phone.
We accept JPEG, PNG, WebP, and BMP files. If you're on a smartphone, your photos are automatically converted to accepted file types.
We accept JPEG, PNG, WebP, and BMP files. If you're on a smartphone, your photos are automatically converted to accepted file types.
Questions about preloading? Reach out to us at support@familyframe.co.
Preload Your Frame With Photos
Upload photos below and we'll load them onto the frame before it ships.
When it arrives, all you have to do is plug it in.
Shipping to:
Drag and drop your photos here
or
Accepts JPEG, PNG, WebP, and BMP. If needed, smartphone photos are automatically converted to accepted file types. Up to 500 photos, 20MB each.
Uploaded Photos
Your photos are used only to preload your frame and are permanently
deleted from our systems within 48 hours of shipping. We never share,
sell, or use your photos for any other purpose.